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If Travel Worked Like Health Care
This video beautifully illustrates the importance of designing a service from end to end with the en...
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How I landed in UX: My defining moment
I wrote most of this back in April. I returned to it today and thought I’d finish it out. Thi...
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Why Steve Jobs Quitting Will Spark a Sell Off
Let me start this post with a caveat, I am not a financial advisor. That said, both Mashable &...
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My Thoughts on Startup Weekend
I had four main goals walking into startup weekend: 1) Research – The last time I was a part o...
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Results Don’t Need a Name
I was thinking tonight as I prepared to go out for the evening that I have often struggled to define...
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Censoring Craigslist
This is a quick and dirty post meant to capture some quick thoughts about Craigslist pulling down th...
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UX Video of the Week: How the Marshmallow Challenge Builds a Team
Tom Wujec, an innovative practitioner of business visualization, presents some surprisingly deep re...
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UX Video of the Week: How to Motivate People
What happens when we give people responsibility to create something? Just let them take the reigns...
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UX Video of the Week: The Social Media Revolution
I’m rather far behind on the weekly UX Videos so I’ll “catch up” simply by ...
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You do, what?
Talking to customers is what user experience professionals claim to do day in and day out. Learning ...
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Why Bill Gates Was Successful
[Link from Fast Company] Sheer determination and persistence gets us farther than anything else. Ta...
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Social Media is Not a Solution
Lately I have noticed an increase in the amount of requests for “Social Media UX DesignersR...
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UX of Automated Systems
It can be said, I believe, that most of us hate automated systems. If given the option, we’d r...
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Consumers, Design, & Strategy
I use my Twitter account mainly for work and gathering information from my friends about the latest ...
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FOWA (London): Work/Life Balance
Is the future of digital a 4 day work week? Or will we work harder to become millionaires in 3 yea...
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Talking to Others About What We Do
(Or how I embarrassed myself in front of a room full of people.) I’ve been at a negotiation se...
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Surviving A Downturn (User Experience)
Be Kaler Blake (Aquent UK) and Gerred Blyth (Lighthouse Experience) recently presented the following...
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IxDA 09 Redux SF
I went to the SF Redux of Interaction 09 and had a great time not only getting to know some new peop...
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Music on Websites
While exploring the option of spending a couple weeks in Italy in a dance intensive, I visited the s...
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