Author Posts

Going Native: The Anthropology of Mobile App Design by Josh Clark (@globalmoxie)

Going Native: The Anthropology of Mobile App Design by Josh Clark (@globalmoxie). Notes below. ̵...

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[Repost] 2011 in Review: Patents Misused to Stifle Innovation

2011 in Review: Patents Misused to Stifle Innovation (via EFF) patent,patent troll,Federal Circuit,...

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If Travel Worked Like Health Care

This video beautifully illustrates the importance of designing a service from end to end with the en...

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[REPOST] Jobs & Leadership in the Valley

Utilizing a new tool, Repost.us to repost articles of interest. This one comes from “Silicon V...

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How I landed in UX: My defining moment

I wrote most of this back in April. I returned to it today and thought I’d finish it out. Thi...

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Why Steve Jobs Quitting Will Spark a Sell Off

Let me start this post with a caveat, I am not a financial advisor. That said, both Mashable &...

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Big D: Mobile Design at the Speed of Thought

Another live blogging post from the Big Design Conference. We don’t think about it as it’s seco...

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Big D: Alphabet Soup: Skills Development

Here’s my notes from the Big Design Conference’s Alphabet Soup talk put on by Joe Dyer. ...

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Addictions: Glitch

Glitch by Tiny Speck is the latest game, currently in beta, to capture my attention and much of my t...

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Summary of the Whole Not Parts

I’ve found lately when I have interviewed for Mobile UX positions that I find I cannot answer ...

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Addictions: Turntable.fm

I’ve recently discovered two new start up created applications which have me absolutely addict...

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Social Games Summit: Engagement

Notes from the Social Gamine Summit: Engagement talk ——————̵...

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Future of Social Gaming Panel

Notes from the Social Gaming Panel: @davemcclure zynga growth evidence of success in harvesting CPA/...

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My Thoughts on Startup Weekend

I had four main goals walking into startup weekend: 1) Research – The last time I was a part o...

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Results Don’t Need a Name

I was thinking tonight as I prepared to go out for the evening that I have often struggled to define...

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[Inspiration] How a Harvard Dropout Raised $24 Million

Her story inspires me. Alexa von Tobel dropped out of Harvard Business School to create LearnVestÂ...

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IDEA – The Best is the Enemy of Good: Magic & Design

Reed and Jared did an absolutely fabulous job with this very pointed talk about the similarities bet...

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Censoring Craigslist

This is a quick and dirty post meant to capture some quick thoughts about Craigslist pulling down th...

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When Fundraising Fails

I wouldn’t normally utilize this space for such a thing but I am finding my back against the p...

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Business Model Design at Mobile Startup Weekend

This last week I met with Alex Osterwalder and about 7 others to review his new book, Business Model...

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UX Video of the Week: How the Marshmallow Challenge Builds a Team

Tom Wujec, an innovative practitioner of business visualization, presents some surprisingly deep re...

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UX Video of the Week: Singing the Body Electric

Fabio Sergio (frog design) talks about some fascinating (albeit uncomfortable) future scenarios. ...

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UX Video of the Week: What Barry Says

Occasionally, I will post videos that aren’t a conversation about UX or business but rather a...

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UX Video of the Week: How to Motivate People

What happens when we give people responsibility to create something? Just let them take the reigns...

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UX Video of the Week: Drawing Ideas & Communicating Interaction

Mark Baskinger on Drawing Ideas and Communicating Interaction from Johnny Holland on Vimeo. Here Ma...

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UX Video of the Week: The Google Experiment

This video wins UX Video of this week simply because of it’s creative approach to job hunting...

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UX Video of the Week: Sketching & Paper Prototyping

“I haven’t done a wireframe in 2 years.” starts Todd Zaki Warfel in his talk abou...

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UX Video of the Week: The Muppets, Bohemian Rhapsody

For this week a little fun. A new take on an old Queen favorite. Leave it to the Muppets to create ...

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UX Video of the Week: The Social Media Revolution

I’m rather far behind on the weekly UX Videos so I’ll “catch up” simply by ...

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You do, what?

Talking to customers is what user experience professionals claim to do day in and day out. Learning ...

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UX Video of the Week: When Games Invade Real Life

Games are invading the real world — and the runaway popularity of Farmville and Guitar Hero i...

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UX Video of the Week: Sketch a Move

Sketch-a-Move from Superflux on Vimeo. I’ve missed a couple weeks due to deadlines at work bu...

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UX Video of the Week: Share This with Your Clients

This video is a simple and straight forward video, in which Bill Verplank explains what interaction...

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Part 1 – SF IxDA Redux: Meaningful Innovation Relies on Interaction and Service Design

Keynote originally presented by Nathan Shedroff at the IxDA conference in Savanna, Georgia in Februa...

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UX Video of the Week: Being Human is NOT Quantifiable

If you don’t know Jeff Parks, you should. A former cognitive rehab therapist, Jeff, is now an ...

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SF IXDA Redux Notes

http://ixdasf.ning.com/events/ixda-sf-presents-interaction10 Seriously wondering if Nathan’s c...

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An Everyday Reminder of Donald Norman

I think of Donald Norman everyday when I walk into the executive conference room. There’s a g...

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Who’s Experience is it Anyway?

I have gotten asked a lot in interviews lately. “So what are you? Do you consider yourself IA ...

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Change up the Experience

As a designer, I am responsible for the experiences I create for my users. Whether creating a fina...

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Digital Road Signs

I was watching Top Gear on the BBC and they were discussing the design of the road signs for the hi...

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Rethinking my Blog: Girls & Games

I came home today from playing soccer, injured.  If you know me, then you know that is not all that...

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A Week in Twitter

What I learn from following UX Designers on Twitter: User’s Brain vs Your Design – A Bri...

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Why Bill Gates Was Successful

[Link from Fast Company] Sheer determination and persistence gets us farther than anything else. Ta...

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Intro to Programming

My friend, Chris Stead, has been introducing me into programming. I have tried to pick up programmi...

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Social Media is Not a Solution

Lately I have noticed an increase in the amount of requests for “Social Media UX DesignersR...

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Designing Carousels: A Comment on a Short by Smart Experience

Smart Experience posted a small webinar about Carousels on their Facebook group. Most of us in the i...

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Video Notes From the Field

[Original Link & Videos] Liz Danzico recently sought out the advice of digital designers and de...

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Understand My Needs

[Original Link] You go to a restaurant for dinner a friend recommended without knowing exactly what ...

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The Break Up

Time to start listening again.

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UX of Automated Systems

It can be said, I believe, that most of us hate automated systems. If given the option, we’d r...

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Consumers, Design, & Strategy

I use my Twitter account mainly for work and gathering information from my friends about the latest ...

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FOWA (London): Work/Life Balance

Is the future of digital a 4 day work week? Or will we work harder to become millionaires in 3 yea...

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Mafia Wars (on Facebook) and Friend Invites

Recently as I have been between consulting gigs I have been playing a lot of Mafia Wars on Facebook....

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Talking to Others About What We Do

(Or how I embarrassed myself in front of a room full of people.) I’ve been at a negotiation se...

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Surviving A Downturn (User Experience)

Be Kaler Blake (Aquent UK) and Gerred Blyth (Lighthouse Experience) recently presented the following...

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IxDA 09 Redux SF

I went to the SF Redux of Interaction 09 and had a great time not only getting to know some new peop...

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Why We Should Define UXD

The San Francisco division of the IxDA recently held a “redo” of the recent Interaction ...

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Pattie Maes & Pranav Mistry: Unveiling the “Sixth Sense,” game-changing wearable tech

Pattie Maes & Pranav Mistry demonstrate a “Minority Report” type of interactive gam...

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Information Architecture Principles

This is a great article defining IA Principles: ———————...

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SF UX Bookclub – The Myths of Innovation

The San Francisco based User Experience Bookclub had their first meeting on Sunday February 15th. W...

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Music on Websites

While exploring the option of spending a couple weeks in Italy in a dance intensive, I visited the s...

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Digital Government

Both the US and UK (the future of Digital Britian) have recently announced or made mentions of movin...

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Common Misconceptions About UX Design

Whitney Hess recently published an article on mashable.com called 10 Most Common Misconceptions Abou...

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Why You Don’t Need Twitter For Web Traffic

Jeremiah Owyang talks about, “Why you don’t need to tweet to drive traffic to your web s...

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The Best of Eyetrack III: What We Saw When We Looked Through Their Eyes

Fascinating article I found on the web about Eyetracking.  If there was one major take away from us...

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Integrating Accessibility into the Design Process

Integrating Accessibility Into The Design Process View more presentations from Ruth Ellison. A litt...

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Human Motivation as a Way to Understand User Goals

Below is a summary of the original post, found here: [Original Link] – Originally written by S...

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Feng Shui the Web

One thing we as interaction designers struggle with is how to explain what we do. Whether our title...

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Usability Heuristics for Rich Internet Applications

Great article found on Boxes and Arrows by Jess McMullin and  G...

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Rethinking Customer Experience

I am thinking of writing a paper for the IA Summit around change management, customer service, and u...

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The Interface of a Cheeseburger

In this article, Oliver Reichenstein, talks about the everyday user experience and why our favorite ...

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Slashing Subjective Time

From the Nielsen Norman Group, an article about creating an “efficient” experience. [Ori...

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Why Accessibility Needs to be Considered

While I was working in the US I was almost never pushed to consider accessibility. It just wasn̵...

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Site Design Tips to Improve Your Sales

From ecommerce-guide.com, this article helps to explain why good site design and user experience is ...

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Flexible Content Models

Flexible Content Models by Claudia Urschbach View more presentations from urschbac. Claudia points ...

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BBC Time Keeper

BBC Timekeeping System While over in the UK in , I interviewed with the BBC and was given a test to ...

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Remote Online Usability Testing: Why, How, and When to Use It

Dabney Gough and Holly Phillips write on Boxes and Arrows about when and how to use remote online u...

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Hand Drawn Websites

26 Hand Drawn Websites I found this link recently and find the concept interesting. We forget as de...

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Is User Centered Design Working?

User centred design – is it working View more presentations from Donna Spencer. I thought thi...

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BW: Design Gets It’s Due in Davos

Found this article on the Business Week site during my time in grad school. I was working on my thes...

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Heat Mapping

Feng-GUI – a neat little app that will show you with a heat map how users are viewing and usin...

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Technology Tuesdays: An Introduction

I am starting “Technology Tuesdays”. Where I will find something going on in technology...

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Just what is Information Architecture?

I get that question a lot so in hopes to answer that question the following is taken from O’Re...

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Usability & Information Architecture

“On the Web, if a site is difficult to use, most people will leave. On an intranet, if employe...

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Livening Up Content-Based Usability Testing

(Disclosure: This is stolen from the IAI listserve and not written by me. I don’t recall who t...

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Data Assessment / The Right Way

Choosing at least 5 levels in a survey is the best way to get the real feelings of the parties being...

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Words to Think About

“Always have respect for the dead. They cannot participate in life. This applies to people as ...

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User Testing

Test with people who are technically proficient and others who aren’t. Give them open ended qu...

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Built to Last – Chapter 1 Notes

Each company was/is: - A premier institution in it’s industry - Widely admired by knowledgeabl...

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Pac-Manhattan (Alternate/Augmented Reality Game)

LINK A large scale urban game utilizing the pacman game framework. ————̵...

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Language

There was a time in my life when I didn’t care for language. I felt that as long as I made my ...

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Thinking about the Future

The more I think about my project the more I think it’s about data visualization and social ne...

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Long Tail in Comics

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Good to Great – Summary from Fast Company

[LINK] [Wikipedia LINK] [JimCollins.com] I want to give you a lobotomy about change. I want you ...

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Microsoft to sell game making tools

[LINK] LOS ANGELES (Reuters) – Microsoft Corp. (Nasdaq:MSFT – news) on Monday will annou...

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Protected: Initial Thesis Paper

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Why Design

Article from Fast Company, by Peter Lawrence Design remains the most underutilized and misunderstood...

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Commentary from Industry / Web 2.0

Thoughts from the Gypsey Mission Web 2.0 is a move away from the first model where their were a f...

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Commentary from Industry / Thoughts on CM

Commentary from the Gypsey Mission / Aaron Savage Turning to your questions though, I am aware of ch...

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Customer Satisfaction: How Good Is Good Enough?

By Pete Babich Published: December 1992 The business question is how much satisfaction is good enoug...

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CM and Storytelling

I have been spending the day between class and after a short break to see “Keeping Up with the...

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Edward Tufte – Visual Display of Quantitative Information

“…Of all methods for analyzing and communicating statistical information, well designed ...

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Good to Great

Chapter 1: Phase 1 – The Search: Find companies with the following basic pattern: 15 year cu...

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Balancing Information and Design

An old journal entry dated Oct 2001… Can’t believe I was thinking about this for that l...

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Interaction Design, CRM, & Metrics

On Typologies of Situated Interaction (McCullough) “Design that recognizes how these activitie...

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What we talk about when we talk about context? (Dourish)

“…In this world, our primary experience of computation is not with a traditional desktop...

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Forget that MBA and Other Thoughts

LINK “Design is deliciously applicable to almost everything, almost everywhere, the design pr...

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The Long Tail

Forget squeezing millions from a few megahits at the top of the charts. The future of entertainment ...

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QOTD: Donald Norman

“The user needs help. Just the right things have to be visible: to indicate which parts opera...

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Why is design so important?

In terms of business sytems… (in the larger sense – ie corporate identity, databases, we...

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Tomorrow’s B-School? It Might Be A D-School

Business schools are hooking up with design institutes — or starting their own Just a few days...

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Understanding Why People Buy

Many outfits have the wrong priorities when innovating. The right focus — and the key to sales...

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PowerPoint Message Is the Medium

Most people have a love-hate relationship with PowerPoint. The software is used in a nearly unlimite...

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Clay Shirky: Group is its Own Worse Enemy

The Shirky article is very interesting. Customer/Group dynamics on any system whether simple web bl...

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Mobile Technology

Mobile games take a step forward Games on mobile phones have come a long way since Snake or endless ...

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Let’s Make a Tech Deal

After a five-year hiatus, tech’s biggest players are snapping up startups. Broadband and solid...

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Typography

This is a lot one can do with typography… express emotion… make a statement… with ...

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QOTD: Words to live by…

If ever in doubt, go underground.

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“The Door Is Unlocked” for CIOs

Gartner’s Mark McDonald says its 2005 survey shows corporate tech chiefs are gaining influence...

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Tech’s “Dearth of Innovation”

Business Week (special report – July ’05) [LINK] That’s due to “near-monopol...

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Strategy by Design

In order to do a better job of developing, communicating, and pursuing a strategy, the head of Ideo ...

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Power of Design

[LINK] In October 2003, several hundred graphic designers gathered in Vancouver for the American Ins...

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QOTD: Quotes & Definitions

Golden Section: Ratio between two sections of a line or the two dimentions of a plane figure, in whi...

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