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Human Motivation as a Way to Understand User Goals
Below is a summary of the original post, found here: [Original Link] – Originally written by S...
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Feng Shui the Web
One thing we as interaction designers struggle with is how to explain what we do. Whether our title...
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Usability Heuristics for Rich Internet Applications
Great article found on Boxes and Arrows by Jess McMullin and G...
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Rethinking Customer Experience
I am thinking of writing a paper for the IA Summit around change management, customer service, and u...
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