Support Hotline : +1 415 857 3528

Welcome to the Lab

Usability & Information Architecture

Usability & Information Architecture

"On the Web, if a site is difficult to use, most people will leave. On an intranet, if employees perform their tasks more slowly due to difficult design, the company bears the cost of the reduced productivity. In fact, I estimate that low intranet usability costs the world economy $100 billion per y ...
Read more →
Livening Up Content-Based Usability Testing

Livening Up Content-Based Usability Testing

Categories User Testing
(Disclosure: This is stolen from the IAI listserve and not written by me. I don't recall who the original author was as it was pulled over from an old blog but I found the thinking interesting.)------------------------------------Let's say you work for a bank and you're creating information that ans ...
Read more →